Commercial Current Vehicle Engineer (Warranty Recovery)

Salary: £35,000- £38,000 pa

Industry: Automotive

Job Type: Permanent

Location: West Midlands

Reference: 27172-aj

Expiration date: 06 June 2017


Job Purpose: As part of a newly evolving team focused on warranty investigations & cost recovery, the successful candidate will be required to ensure that the company’s suppliers are solving their warranty failures with effective counter-measures and are held financially accountable for field warranty issues arising as a result of the supply of defective goods or services in line with the company’s business procedures and objectives, whilst focusing on securing strong commercial terms and good supplier relationships. The candidate will be managed by the Warranty recovery Leader & will report to the CVE Manager.

Key Responsibilities & Tasks:

  • Work across all vehicle commodity areas with exposure to all internal departments, suppliers and the dealer network in order to recover warranty costs from the supplier base.
  • Review cost opportunities from the field with the cost recovery team to take these to realisation. This will range from single warranty cases to large field actions.
  • Confidently enter into negotiations on cost recovery issues with suppliers on individual cases and larger issues.
  • Understand all current supplier’s Terms & Conditions and individual deviations to T&Cs and use this information confidently and appropriately during negotiations.
  • Support development of supplier’s Terms & Conditions for new projects and new suppliers, as part of RASIC activities, to implement learning from current contracts for new projects.
  • Have strong links to the purchasing department and keeping the purchasing management informed about warranty recovery activities and therefore guaranteeing their support.
  • Cooperate with the warranty team by ensuring that the supplier’s analysis are provided in the agreed time period and their content is satisfactory and therefore will prevent reoccurrence in the future.
  • Raising invoices for supplier recharges and making sure they get processed in time internally and externally.
  • Chair internal and external meetings as appropriate in the pursuit of warranty cost recovery.
  • Support in improving suppliers warranty procedures where appropriate.
  • Clear reporting to management of cost recovery delivery to target.


Qualifications & Experience:

  • Educated to Degree level.
  • Experience in a commercial and/or automotive and/or purchasing and/or warranty field is desirable.
  • Understanding of the strategic role of the purchasing function and ability to work at this level.
  • Demonstrable ability to prioritise tasks and have effective time management and analytical skills.
  • Good communication and negotiating skills.
  • Demonstrable ability of delivering tasks / projects to target.
  • Proficiency in Microsoft Office
  • Post holder should hold a full driving licence and be prepared to travel where their specific work responsibilities require.