Modern Service Technician

Salary: 28534-28534

Industry: Automotive

Job Type: Permanent

Location: West Midlands

Reference: 28210sw

Expiration date: 11 January 2018


Job Purpose • To assist the Workshop Controller and Service Manager to motivate and lead the team of technicians through effective communication. • To carry out primary diagnosis where necessary. • To assist technicians with diagnosis and testing where necessary. • To carry out random quality checks and record findings and report any trends. • Ensure effective team working by efficient use of labour/resource in conjunction with the Workshop Controller. • Ensure all work is carried out in the most efficient way and to the highest standards • To ensure the workshop is clean and tidy at all times and report any issues to the Workshop Controller. • To carry out diagnostic road test with customers when required. • Ensure warranty work is carried out as per Aston Martin Warranty Policies and Procedures.

Key Responsibilities & Tasks

  • To continue to carry out all work required by a Grade A Technician.
  • To assist the Workshop Controller in co-ordinating daily team activities.
  • Enable team development to allow decisions to be made, (as appropriate).
  • Lead the team to monitor control and improve the quality level within the areas of identified responsibility. Company and Customer quality standards will be referred to at all times.
  • Motivate and lead the team in the development of world-class performance in the establishment of housekeeping principals and adherence to safety/environmental regulations in line with a culture that leads to a team of self-discipline/control.
  • Maintain an effective level of communication at all times to Worksop Controller, Technicians, Service Reception Engineers and Service Manager.
  • •To assist the Worksop Controller to ensure all technicians comply with Health and Safety Regulations at all times and report any incidents and concerns.
  • To monitor workshop equipment and all special tools and report any failures, damage and concerns.
  • To assist Workshop Controller with identifying technician training needs.
  • To deputise for the Workshop Controller in his absence.
  • To enhance the reputation of Aston Martin Works at every opportunity when interacting with others.
  • Liaise with Aston Martin Technical and Client Services to assist with the resolution of technical issues.


Qualifications & Experience

  • To have an excellent understanding of all maintenance and repair techniques for current vehicles.
  • The job requires team leadership and the understanding of technician range of skills that are required within the area as may be required to act as emergency absence cover
  • Coaching and mentoring skills to enable effective team morale and performance.
  • Able to identify team strengths and weaknesses and report any training needs.
  • Needs to have the ability to use diagnostic skills to determine faults and lead a team in the rectification of such faults.
  • Computer Literate.
  • Excellent communication skills.