A Guide to Contracting

A Guide to Contracting

Contractor Care Services Team

At Millbank, we support all our Contractors through every step of the journey. 

We’re one of the few Recruitment Agencies that have a dedicated team to guide you through the onboarding process and provide support beyond the initial placement.




The Contractor Care Services Team collaborate with our Compliance Team and Legal Advisors to ensure strict adherence to ISO, IR35, AWR, WTR and other applicable guidelines. This guarantees an efficient and compliant contract setup process. If required we can connect you with reputable third-party providers if you require specialised services.

We ensure a smooth project placement, and access to a wide array of additional Contractor Services


When we set up your contract you will receive a comprehensive onboarding pack delivered through our online portal.

Using the portal allows us to upload documents for you to complete and access via your secure login.

This ensures we collect only the information we need for each particular stage.

To ensure full compliance we will request the following information depending on your pay status.

  • Details of your Limited Company
  • Up-to-date Certifications and Qualifications
  • Adequate insurance coverage if working through a Limited Company
  • Proof of right to work in the UK or relevant Visa documentation


Payroll Information

When you start a new job, making sure you get paid correctly and on time can be a concern. Our highly experienced payroll team provides the support you need to ensure you get paid on time, every time.

Using the latest software, coupled with robust internal procedures, they efficiently payroll hundreds of contractors each week and are adept at payrolling PAYE, UMB and PSC’s -  you just need to get your timesheets and expenses signed off and in on time!



Payroll Deadlines

Our Payroll is run weekly and subject to timesheet submission deadlines.

We commit to having the funds with you or your provider by close of bank trading, Friday of week 2, subject to Public Holidays.

Not only that our payroll team provides:

  • Self-Billing for our Limited Company contractors
  • Email alerts if we’re outstanding your weekly timesheet
  • Email remittance slips



Timesheets should be emailed to your dedicated payroll contact.

If you are unsure who this is, please contact the payroll team on 01928 755680


Your Timesheet should include

  • Your full name
  • The client you have worked for
  • The relevant week ending date
  • The hours you have worked
  • A client signature as authorisation

If you have any issues obtaining client authorisation or with deadlines, please contact the payroll team or your dedicated consultant as soon as possible to avoid a delay in payment.

Before first payments can be made:

PAYE Workers

Please ensure that you sign and return all contract documentation sent via our online portal. You must complete all of these documents before you can submit a timesheet.

These documents include:

  • Personal details
  • Bank details
  • an up-to-date P45 (i.e. with a leaving date of less than 10 weeks old)

If you don’t have an up-to-date P45, you must complete and sign the new starter declaration form.

If we don’t receive this form you will be taxed at the basic rate.

PSC (Limited Companies)

Please ensure that you sign and return all contract documentation sent via our online portal. You must complete all of these documents before you can submit a timesheet. These documents include:

  • Evidence of incorporation (C of I)
  • Your VAT certificate (if applicable)
  • Your Limited Company bank details
  • Proof of Employers Liability, Public Liability and Professional Indemnity insurance

Umbrella Companies

Umbrella companies provide a payroll service for contractors.

They deal with all tax payments (PAYE) and National Insurance returns, so you won’t have to worry about them.

You will be paid a salary (with tax and NI reductions made) minus a fee for using the Umbrella Company.

We operate an approved list of umbrella suppliers that we can work with.


phone icon.png  For more assistance, Call the Payroll Team today on 01928 755680


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