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Customer Service Representative - Domestic/Brexit

Role

This is a Contract Position of approximately 6 months to join a busy and fast moving Domestic Team as a Customer Service Representative.
Focal point of Customers placing orders, understanding customer needs and handle orders in an accurate and timely manner.
Use of SAP for order processing and ensuring enhanced customer service is achieved. Ensure all orders are accurately closed at month end to allow effective invoicing
Communicate between Customer, haulier, local planning - ensuring the customer receives the right product in the right place at the agreed time.

Qualifications/Experience:

  • Applicants will need 2 years experience in a customer facing role and be educated to A Level or equivalent - HND, ONC, NVQ ideally.
  • Excellent written and verbal communication skills.
  • Problem solving.
  • Multi-tasking capability.
  • Well developed IT/ Numeracy skills.
  • Good commercial acumen.

The ideal applicant will have worked in a fast moving manufacturing environment and have had previous experience in liaison with hauliers, logistics and Planning Team for example.

Millbank are an equal opportunities employer and welcome applications from all suitably qualified persons.
Millbank operates as an Employment Agency and Business.