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Business Analyst

Role

Experienced Business Analyst to support the PMO function; primarily focused within Business Change & Continuous Improvement.

  • Identify, analyse and document business requirements derived from company strategy and business needs, working with internal stakeholders and third parties.
  • Map as-is and to-be workflows.
  • Document requirements and impacts using appropriate methods, for example: process diagrams, use cases, user stories, acceptance criteria, data flows, data mapping descriptions, impact analysis.
  • Support key stakeholders with the identification and definition of business change opportunities
  • Support the business to identify the processes, tools and resources required to develop & implement an IT solution to enhance oversight & optimise productivity within the organisation.
  • Communicate with internal colleagues to understand the needs of departments and the organisation as a whole.
  • Work with external stakeholders to understand and investigate feedback into the service provided.
  • Facilitating team meetings and workshops, helping to draw thoughts and ideas from all team members.
  • Use data modelling practices to analyse your findings and identify options for strategic and operational improvements and changes
  • Consider opportunities and potential risks attached to new initiatives & recommendations.
  • Gain agreement, usually from senior management, of the best method of introducing changes to the business.
  • Communicate the benefits of both improvement & strategic-led initiatives across departments and help to address any uncertainty and concern
  • Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary.
  • Support staff and teams in making recommended changes, including helping to resolve any issues
  • Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
Qualifications & Skills Required:


  • Min. 2 years’ experience in Business Analysis – ideally working with small-scale software implementations
  • Demonstrable experience in problem-solving & benefits realization
  • Excellent communication skills, with the ability to talk and present to a range of audiences
  • Proficient in MS Office (Visio is a must)
  • Experience in requirements elicitation

Preferred Skills:

  • Ability to work to deadlines & under pressure on multiple improvement initiatives concurrently
  • A passion for creating solutions with a positive attitude to change
  • Excellent Analytical skills with an informed, evidence-based approach
  • Strong interest in business development
  • Experience working in an agile environment is desirable

If you’re looking for a new opportunity and have the skills set which the client is looking for, apply with your current and up to date CV today and a member of the Millbank team will be in touch.

Millbank are an equal opportunities employer and welcome applications from all suitably qualified persons.

Millbank operates as an Employment Agency and Business.